Home > Shipping and Returns Policy

I ship to the UK, Canary Islands, France, Italy, Spain, Germany, Greece, Holland, Denmark, Netherlands, Northern Ireland, Norway, Portugal, Sweden, India, USA and Barbados.

UK

For products delivered to the UK please allow 3 - 5 days for delivery. UK Standard delivery is £3.95. For larger orders this service costs £6.55 and you will need to sign for the order on arrival.


For products delivered to Canary Islands, France, Italy, Spain, Germany, Greece, Holland, Denmark, Netherlands, Northern Ireland, Norway, Portugal, Sweden and India, please allow up to 5 working days for delivery. Parcels up to 1kg cost £12.51 and for parcels that weigh 2kg this costs £16.96 this service allows you to track your parcel and will require a signature on delivery.


USA

For products delivered to the USA and Barbados please allow up to 7 working days for delivery. USA customs clearance for parcels up to 1kg cost £17.20 and for parcels up to 2kg this costs £23.25 this service allows you to track your parcel and will require a signature on delivery.

Refunds and exchanges

If you want to cancel your order please do as soon as you can after making the order by calling or emailing me. If you want to return your order it must be returned to me within 21 days of you receiving it. Once I receive the parcel the cancellation will happen within the next 7 days. If you are cancelling your order because you no longer want the items you will have to pay your own postage if I have already posted them to you.

Damaged goods

I take great pride in making my products and want you to love them just as much. If your order is faulty or damaged please call or email me to let me know what is wrong. You will need to get them back to me within 21 days of receiving them. I will gladly offer you an exchange or refund once you have returned the faulty products. If your products are faulty I will pay for postage. I want you to really love your products but if anything damages them on arrival please let me know. I value your custom and want you to be happy with what you have ordered. Any questions or concerns contact me I'm here to help.